The theme is not activated!

I bought the theme and suddenly find out that you can put it only on one site, not even domain with sub-domains and website! In addition, after I enter the purchase code on the site where I need to install the theme, the system tells me that the theme was activated on another site, although I have long since deactivated the purchase code on it and removed not only the theme, but also the site itself and the database. When you activate a new theme I get here such information: "Purchase code already used. Пожалуйста, отмените регистрацию кода покупки и удалите папку темы на: consalting.zimnenko.su". Solve this problem! I am extremely unhappy with the situation. I need to install the theme on the domain: zimnenko.su - where it now already costs or I will demand a refund as your product does not work as specified in your offer.

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