Licencing

dmaes

I recently purchased this theme and installed it with my purchase code,but I was having problems with the plugins as it kept saying there was no files in the folder, So I deleted the them and re installed it, but when I did that it wouldn't accept my licence code anymore and since I have already deleted it I cant go back to deactivate it, What can I do at this point for it to accept my licence code ?

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next