Bakery is missing!

abenitowch

Hello

WPBakery page builder doesn't work. After updating Wordpress disappeared. What can I do to fix it ?

Pablo

Hello,

Is there any error message?

Also, please disable all of the plugins and turn on only the WPBakery.

Thanks

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abenitowch

Bakery works but Muffin doesn't. There's no error message and I already tried disabling all plugins.

Any other ideas what's wrong?

Pablo

Check, if your builder visibility is set to everyone in Theme Options > Global > Advanced

http://prntscr.com/q2uqvn

Thanks

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abenitowch

It was already set like that

I'm desperate, I don't know what else to try

Bryan

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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abenitowch

Already done! Thank you

Link: http://net.salanic.es/wp-admin

abenitowch

Hello,

Any updates?

Pablo

We didn't get any message from you yet.
Please check your mail inbox for our response, look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all required information mentioned in the previous message.

Thanks

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abenitowch

Hello again, I sent it again.

This is the link of our website: http://net.salanic.es/wp-admin

abenitowch

It has been a week, my website is still not working, and I haven't received any support. So either I get my money back, or I receive help...

Pablo

We didn't get any message from you yet.
Please check your mail inbox for our response, look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all required information mentioned in the previous message.

Also, if you would like to get the refund, you have to contact us privately thru the contact form which is on the right side at
http://themeforest.net/user/muffingroup#contact

Thanks

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abenitowch

Ok, I have just sent it again through the form. 

Thanks in advance.

Pablo

The problem is related to your third-party plugins because after disabling all of them, the WPBakery works well.

One of them is making the plugins conflict, you have to find it by disabling one by one.

Thanks

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abenitowch

We have disabled all plugins, and the WP bakery lets us work and add new content, but the previous information that is currently showing on the page doesn't appear, so how can we modify whats now publish on the page?

Pablo

I do not understand at all - it is removing the sections(latest sections) which you want to add?

Can you explain it in greater details?

Thanks

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abenitowch

So, we had a webpage designed. We updated the Template BeTheme, and the (green) WP Muffin bakery editor went missing. When all the plugins were disabled, the bakery editor came back but not the muffin extension. So yes, we can add more content, but the content already designed isn't showing in the back end editor and we can't edit it.

Pablo

So, if you created the content with a WPBakery, you cannot edit it with the Muffin Builder.

And the same with the Muffin Builder content, you cannot edit it with WPBakery, so if you created it with one of these builders, you have to edit them with proper, previously used page builder.

As I see (on homepage), you used the Muffin Builder and it works fine, I can see it and customize it.

http://prntscr.com/q61ls5

Thanks

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abenitowch

Thanks!!