Not able to register the theme
Hi,
i bought your theme last month. I started to build the web site on Server A and then moved the site on Server B. When i tried to update the Theme on server B, i receive the following message :
Purchase code already used. Please deregister purchase code and remove theme folder on: doogie-001-site9.etempurl.com
So i logged to the Server A, Deregistred the theme and completely remove the site containing the theme. Then, i go to the Server B, tried to register the theme again, and still receiving the error :
Purchase code already used. Please deregister purchase code and remove theme folder on: doogie-001-site9.etempurl.com
But, doogie-001-site9.etempurl.com does not exist anymore. How can i register the theme?
Thanks,
Eric
Comments
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.