Only a blank page is shown

I can not see anything on my BeTheme Options. Yes I get the left side menu but nothing else.
WPBakery Visual Composer update is needed.... I fill user name, API, and Visual composer Licence Key. All fields completed. Result: Invalid liense key. Please check information in your envato profile. On my envato profile I only get my API key and my user name. Visualcomposer Licence Key must be included with purchase. Tried also with purchase code and no way.
Please could you help? Theme version is 7.5
Thank you

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