Cannot Edit Site

busyebee

Hi Betheme, 

For some reason, when we log into Wordpress and try to click any one of the pencil icons to edit a column or box, nothing happens. We cannot edit this site what so ever. 

The site link is a temporary URL.   https://pqe.ohm.mybluehost.me

. We've deactivated all of the plugins and still no luck. When you click any of the pencils to edit something, there is no response whatsoever. Below is the purchase code as copied and pasted from the sites backend. 

377f61e8-4229-****-****-************

Pablo

Hello,

Is your  PHP Version is 7 or higher?

Also, is your BeTheme up to date?

Thanks

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busyebee

Yes, PHP is 7 and we just uploaded the theme months ago so to my knowledge its up to date. Is there another update needed and if so, how do we do that?

Pablo

Please try to update it, and then check if it works.

You can update the theme from the dashboard of your WordPress, in the
BeTheme tab. Just register the license, and you will be able to update
the theme, install newest plugins and import pre-built websites with
sliders. We are not including rev-sliders and plugin updates in the
theme package.

thanks

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