video does not adjust to screen width

ErwinMueller

Hi

after updating wordpress to the newest version i have this problem on 4k screens (see attached picture).

header video (slider) should adjust to full width. It did before, but does not anymore.

https://www.arisda.de/

image: https://drive.google.com/open?id=14jt8i1iNXOmeQE3BInExpOBi8n0kutC2

THX

Pablo

Hello,

You should apply the proper default width and a full width option in the Revolution Slider settings.

Please, be familiar with this documentation:

https://www.themepunch.com/slider-revolution/global-settings/

https://www.themepunch.com/slider-revolution/slide-background/

https://www.themepunch.com/slider-revolution/module-layout/

Thanks

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ErwinMueller

I already did.

We had a similar problem months ago. Must be an issue with the theme

Pablo

As I see, it's working fine now.

Did you solve the issue?

Also, please clear the cache of your browser.

Thanks

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ErwinMueller

No its not.

Edge does not play the video at all.

Pablo

We tested it and it looks like the problem is related to the BeTheme.

I already contacted the Develoeper team and they are investigating the source of the issue.

I'll respond you soon with the solution, how to fix that problem.

Thanks

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Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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Pablo

I tested it on couple of devices and it looks good, even using the Microsoft Edge.

Did you solve your issue? Also clear the cache of your browser.

http://prntscr.com/r04yoa

Thanks

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ErwinMueller

Please have a look at Aerial Shots Section.

Thanx

ErwinMueller

Additionally Edge does strangely zoom into the header video

https://www.bilder-upload.eu/bild-107102-1581607789.png.html

Pablo

For the zoom issue, you should contact the RevSlider support, we do not changed anything in the core of this plugin.

About the Aerial shots, it just look like you did not create it correctly, it looks like you misaligned the player or inserted not correct the behavior of that slide - do you wanted to insert it as a popup video?

Thanks

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ErwinMueller

No. I wanted a video that will have the width of the site ans will not start until the play button has been pressed.

A. Bibudis

Pablo

So, it looks like you created it not correct - check the "Actions" in layer options.

See the documentation too: https://www.themepunch.com/slider-revolution/layer-actions/

We provide the vanilla, fully functional RevSlider, if something does not work - it means that the fault is on the plugin side, that's why you should contact them if you are sure that the problem is not related to your not correct configuration.

thanks

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ErwinMueller

wow thank you. It was not the right hint, but I achieved what I wanted.

THX