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page changes not saved anymore

bentoheavenbentoheaven
in Theme support
Dear Support,

I made changes to our main page in the morning and tried to make further amendments in the afternoon, but no changes are saved anymore.

I've found threads talking about increasing the max_input_vars variable. I've increased the local value to 15000 and my provider changed the master value to 10000.

Still, anything I change is not saved. I make the change, click on save and click on update, it seems like it saves, but webpage is unchanged.

Tried in different browsers with the same results.

Could you please advise?

Thanks,
Gergely

Comments

  • PabloPablo
    Hello Gergely,
    Can you disable all of the plugins, clear the cache of your brower and check, if the issue still exists?
    thanks
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  • bentoheavenbentoheaven
    Hi Pablo,
    tried it without success. Disabled all plugins, cleared browser cache, tried to modify and still nothing happens.

    Could you please advise?
    Thanks!
  • PabloPablo
    Hi,


    Please provide us with your hosting environment settings, to do that please follow these steps:
    1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
    2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
    3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
    Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

    Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • bentoheavenbentoheaven
    Hi Pablo,

    Apologies for the delayed response.

    The language is Hungarian, but all lines are as per your screenshot. Let me know if you need any translations.

    Key thing is: in the morning I was able to make changes (jsut changed some text on the front page), from later that day not anymore.

    Thanks,
    Gergely
  • bentoheavenbentoheaven
    Let me copy here the extract of the server info in English:

    "### wp-server ###

    server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.2.27 64bit
    php_sapi: litespeed
    max_input_variables: 15000
    time_limit: 270
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 20M
    php_post_max_size: 20M
    curl_version: 7.62.0 OpenSSL/1.0.2k
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true"
  • PabloPablo
    Please tell me, is your theme and wp up to date?
    If they are not, please update them, outdated functions will not save the content.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • bentoheavenbentoheaven
    Yes, WP, Theme and plugins are up to date.

    "`
    ### wp-core ###

    version: 5.3.2
    site_language: hu_HU
    user_language: hu_HU
    timezone: +00:00
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 3
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /home/kutyagon/public_html
    wordpress_size: 152,88 MB (160302691 bytes)
    uploads_path: /home/kutyagon/public_html/wp-content/uploads
    uploads_size: 40,41 MB (42367767 bytes)
    themes_path: /home/kutyagon/public_html/wp-content/themes
    themes_size: 18,72 MB (19633469 bytes)
    plugins_path: /home/kutyagon/public_html/wp-content/plugins
    plugins_size: 87,68 MB (91937822 bytes)
    database_size: 8,76 MB (9180808 bytes)
    total_size: 308,44 MB (323422557 bytes)

    ### wp-active-theme ###

    name: Betheme (betheme)
    version: 21.5.5.1
    author: Muffin group
    author_website: https://muffingroup.com/
    parent_theme: none
    theme_features: editor-style, automatic-feed-links, custom-logo, editor-styles, post-formats, post-thumbnails, title-tag, menus, widgets
    theme_path: /home/kutyagon/public_html/wp-content/themes/betheme

    ### wp-plugins-active (7) ###

    Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi
    Easy Updates Manager: version: 9.0.1, author: Easy Updates Manager Team
    HBook: version: 1.8.9, author: HotelWP
    NextGEN Gallery: version: 3.2.23, author: Imagely
    Team Members: version: 5.0.3, author: WP Darko
    Widget for Social Page Feeds: version: 6.0, author: Milap Patel
    Widget Options: version: 3.7.4, author: Widget Options Team

    ### wp-database ###

    extension: mysqli
    server_version: 5.7.29-cll-lve
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 
    "
  • BryanBryan
    Hey,

    Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!
    Please attach a link to this forum discussion.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PabloPablo
    Can you tell me, which page is it?
    I created the "mufftest" page and it works fine.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • bentoheavenbentoheaven
    Yes, please try to edit the main page: "Kutyagondnok Kutyapanzió Budapest"
    For example edit the text under KAPCSOLAT_DETAILS, at the bottom of the page.
    Thanks!
  • PabloPablo


    Please open your website in Firefox html mode (CTRL+U) and check html
    errors you got.
    Please fix them first and all should be fine.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • bentoheavenbentoheaven
    Hi Pablo, got them fixed, my bad. Thank you for the support!
  • PabloPablo
    So, is it working now?
    Do you need further help?
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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