Theme Registration Problems

I was building a website at pelvisspinesport.com and registered the theme. My client then wanted to put up a coming soon splash page so I deregistered, deactivated the theme and deleted the Wordpress site. I then reinstalled wordpress and built a splash page at this domain. I then created a new wordpress site at pelvisspineandsportpt.com and installed BeTheme and tried to register the theme again on this new site, but it is saying the purchase code is already in use. I went into File Manager FTP and searched for any BeTheme files that could have somehow not gotten erased but there's nothing there. I am unable to use the theme until I can get it registered.

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.