Featured image testimonials in low resolution

lucasalba

Good evening. When adding the testimonials element within a page I have a problem because the image loaded url is an 80 x 80 thumbnail that when enlarged through the css is blurred because the loaded image is very small even the original image that was loaded on the panel is in high resolution

Wait

Bryan

Hello,

this is how the image is loaded. To change the original source of the image to this item you would have to modify the theme code. We sadly do not provide support for such changes.

thanks

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lucasalba

Friend this is a theme error Blocking no image size code is extremely noob.

I have understood your topic 5 times and how to treat a recurring customer, without any help and only if you have problems.

NEVER BUY THIS THEMA GARBAGE

Pablo

Sadly, this is how the testimonials works, and this change you are asking require the theme files customization.

In the other way, you can change the resolution of that image using some kind of graphic software (like GIMP or Photoshop) and upload it then, it will use, as Bryan said, original image size.

If you are not satsified about our theme or support, you can ask for a refund, please do it through the e-mail support.

Please send this request privately thru the contact form which is on
the right side at http://themeforest.net/user/muffingroup#contact

Thanks

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lucasalba

Friend in question is not the money back but a minimum of attention to the customer

Your theme is rubbish, in addition to these problems there are several other

Several times saved as information on the page and it is not saved

Congratulations on the useless theme

Pablo

We have done what we can do.

What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says:
Item support does not include services to modify or extend the item
beyond the original features, style, and functionality described on the
item page. For customization services that will help you tailor the item
to your specific requirements, we recommend contacting the author to
see if they privately offer paid customisation services or checking out
the great service providers on Envato Studio

thanks

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