Purchase code already used. Please deregister purchase code and remove theme folder
Hi,
I can't register my theme because it's allready registered.... on the same website !
I explain : I had to reinstall my whole website due to a migration and due to domain moving from anothger registrar.
Of course I've deregistered betheme before to move and when I try to reinstall on the new server it says :
Purchase code already used. Please deregister purchase code and remove theme folder on: sweatandvc.cluster028.hosting.ovh.net
But this URL is the URL of the cluster from the main URL : sweatandbeyond.fr where I want to register the theme...
It seems I have an issue and I can't use my licence anymore...
Comments
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
Go :
if you are having any problems with registering, deregistering or just managing your licenses, please visit this website:
http://api.muffingroup.com/licenses/
To log in, enter one of your license keys and your ThemeForest username.
After that, you will be able to see all of your registered domains and maintain your licenses.
This tool is not for registering
your licenses, and its purpose is to manage your keys and to deregister
a license key if the theme has been removed from your server.
If you
want to register or deregister the installed theme you should do that
in your WordPress dashboard>betheme>dashboard.
Cheers,
Muffin Support Team