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tannc7

I had your theme through a developer. I changed hosting, therefore, since I didn't own the license I couldn't get updates or support. I moved over to Divi and didn't like it so I purchased Betheme and came back. Anyway, I put Betheme on the staging platform before I moved it live. Now that I am live I am trying to register my site but keep getting an error message telling me to deregister the betheme off of my staging platform. It's no longer on the staging platform. Any suggestions?

Bryan

Hello,

if you do not own the license then you used a new one with the purchase of BeTheme?

This should not be a problem if this is not the same domain or not the same license.

Please check with this tool:

https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

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