Premium Recommended plugins NOT working

briannakiler

I just purchased this theme, and am currently following the video directions to install my theme. When I try to install the premium recommended plugins they ALL fail. How can I move forward?

Pablo

Hello,

Can you send me a link to the screenshot of the error message?

It will be really helpful.

Thanks

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briannakiler

Yes

briannakiler

How can I send you an image?

briannakiler

briannakiler

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

briannakiler

That worked thanks!