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Can't update pages

trundlemediatrundlemedia
in Theme support
I new client who has this theme already on their website, we transferred their hosting to another provider.

After moving the site we are unable to make any edits to elements that have been set up with the Muffin Builder. Clicking "Save Changes" in the editor popup, and clicking "update" page button appear to work but on refreshing the page it just reverts back to whatever was there before.

Comments

  • BryanBryan
    Hey,
    this must be the hosting and how it is set up.

    Please provide us with your hosting environment settings, to do that please follow these steps:
    1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
    2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
    3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
    Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

    Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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