Update Failed: The package could not be installed.

pjordens

Hello,

After upgrading to WP 5.4, was trying to update the Be theme (now I'm running 20.6.2)

I get the following error "Update Failed: The package could not be installed.",

failed also to update the WPBakery plugin (all other plugins were updated properly)

Please advice,

Thanks

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

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