Favicon/Apple touch icon not showing up

noname000

Hey, my Favicon and Apple Touch Icon is not showing up? I uploaded under global in the right sizes (cobury.com)

Pablo

Hello,

Please use this tool, to make the proper favicon:

https://realfavicongenerator.net/

Thanks

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noname000

Just tried that, still doesn't show up?

Pablo

I tested it on the same page, and it looks like the Apple Touch icon is working properly.

https://prnt.sc/s0dj9i

Please clear your cache of your browser and save your page once more on your phone.

Thanks

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noname000

The Favicon is not working though, take a look. I've tried to clear my browser.

Pablo

I can see it:  https://prnt.sc/s0gxww - it's on firefox browser, on chrome indeed, the problem appear.

Please disable all of the plugins, clear the cache of your browser and insert the favicon once more, please generate another favicons and provide them once more (with all of the plugins disabled), then check if the issue still exists.

Thanks

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noname000

So strange.. I just tried that but same problem. I disabled all plugins and tested on Chrome + Safari, not there on both. Could I try to send login and yo utake a look?

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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noname000

Thank you so much! I sent it now.

Pablo

So, the problem is related to the custom scripts you provided in the Theme Options > SEO

https://prnt.sc/s12vfb

After removing code from there, the favicon displays correctly.

Thanks

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noname000

Are we not allowed to have scripts there? Where can we then add scripts?

noname000

Removed the scripts from there. But the Favicon is still buggy. It does not show up on phone, safari or in admin panel?

Bryan

Hello,

safari does not use favicons for some time now. On your phone, there could be simply cache and this is why you do not see the result so quickly.

You are allowed to have scripts there, we just do not know what kind of scripts you paste in. We only are responsible for the standard ones like google analytics etc.

thanks

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