e-mail for orders

digidok

https://shop-hof-denissen.de/

I have set up a shop and now there are two problems:

1. When orders come in, I can see that on the PC. But I only receive the e-mail for the receipt of the order when the order process is marked as "completed". For deliveries I need it immediately after the order is received.

2. I would like to send the e-mail text to the customer in the formal salutation and not in the "you". How can I change this?

Thanks for the help.

Pablo

Hello,

1) I don't think that will be possible without the plugins files customizations, but all of the emails (and this is the answer for the second question too), are possible to enable/disable/edit content in the WooCommerce > Settings > Emails

https://prnt.sc/s11306

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

ExtreemD4t4

i use the plug in "Kadence WooCommerce Email Designer" to edit every email

Pablo

ExtreemD4t4,

Sorry, but we did not test this script/plugin with the theme. Our policy
states that we do not support third party plugins or custom code so
unfortunately, we cannot be of any help to you.
Also, we cannot recommend any plugins other than the ones we support.
You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next