Video autoplay doesn't work on firefox.

BreunesseICT

We use your theme in one of our sites and use the html video option of Revolution slider in the header. It works fine on Chrome, but on firefox, the autoplay doesn't seem to work. Can you help me fix this? 

Kind regards,
Anika Methorst
Breunesse-ICT

Pablo

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link

thanks

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BreunesseICT

the URL is https://inhouseselect.nl/. 

Pablo

Can you test if it works with the default theme, like twentytwenty?

It looks like the problem with the RevSlider configuration, not the theme itself.

Thanks

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BreunesseICT

When I switch to a different theme the slider doesn't show at all. I also can't submit a ticket with Revolution slider, because it came with the theme.

Pablo

Thats because you set the slider in the dropdown menu which is a part of the theme.

Please use the shortcode in the wordpress editor instead

https://prnt.sc/s3ab1l

Thanks

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BreunesseICT

Oke, I've done that. The video still doesn't play automaticly. How can I get support from Revolution Slider?

Pablo

I don't think it will be required, just take a look at the documentations:

https://www.themepunch.com/slider-revolution/layer-content/

https://www.themepunch.com/slider-revolution/slide-background/#video

Thanks

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BreunesseICT

Thank you, I did, but I can't find the solution on these pages. 

It is already a background video, and the settings are the same as the document you provided. 

It works fine in Chrome. Just not in Firefox.

Pablo

Can you download one of our sliders which have video inserted? Like Video 3

You can also import them without installing the pre-built website.
Here is a screenshot for better understanding:
http://prntscr.com/h85ybi

Thanks

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BreunesseICT

I've imported revolution slider demo from https://themes.muffingroup.com/be/video/ and replaced the one of our website, but this one also doesn't play automaticly in firefox

Pablo

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

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