The package could not be installed. The package contains no files.

Hello,

I have the problem that the Revolution Slider is not active but i can't update him. because of the following error.

The package could not be installed. The package contains no files.

the website is: www.vormz.nl
Hope to hear from you.

best regards,
jeroen

Comments

  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

    After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
    thanks
  • Hello Pablo,

    Thank you for the quick response!! I already fix the issue. The problem was indeed that the license key was still use on the develop website. 

    Best,
    jeroen
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