Error updating Betheme

emanuelefro

Good afternoon, I recently installed Betheme on a website I am working on, however, I am facing a little problem when trying to update it. I am currently using version 21.7.

Error stating is as follows (the package cannot be installed, the package does not contain the files.

Pablo

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next