WooCommerce: one product per page not displayed

LLad0616 · May 2020

Hi,

I set "Products per page: 12" in the BeTheme Shop Options. Only 11 are displayed. The missing product is not displayed on the following page.

I am using WooCommerce and WoCommerce Germanized.

Thanks for your help.

Pablo · May 2020

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

LLad0616 · May 2020

Hi, here is a link: https://vinotheque-veronique.de/produkt-kategorie/rotweine/

Pablo · May 2020

You are using some third-party plugins which could be the source of that problem.

Please disable all of the plugins, leave the basic woocommerce plugin (without addons) and check, if the issue still exists.

Thanks

LLad0616 · May 2020

I disabled all the plugins but the issue still exits...

Pablo · May 2020

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

LLad0616 · May 2020

Sorry I cannot find the contact form. Do you mean this help center?

Pablo · May 2020

Here it is, see the screenshot:

https://prnt.sc/spzbo5

Thanks

LLad0616 · May 2020

Thank you, I sent the mail

Pablo · May 2020

Well, your theme, wordpress and woocommerce are really old, please update them first.

Thanks

LLad0616 · May 2020

Theme and Wordpress are updated but I cannot upadte woocommerce because I'm not sure that the following Plugins are compatible with the current version: PayPal PLUS for WooCommerce and WooCOmmerce - PDF Vouchers. Do you think I can make the WooCommerce Update?

Bryan · May 2020

We do not know, because we do not support those plugins. We only support the main woocommerce plugin.

If you are not sure about your current state of plugins and website please make a copy and test it on the copy.

Maybe, if everything else is working fine, make +1 product in the options and leave it be if this does not cause any more issues.

thanks

LLad0616 · June 2020

Hi,

all the plugins are updated but the problem remains.

Please have a look at this.

Thank you.

Pablo · June 2020

It's really hard to find the source of that problem - I think, that these plugins messed up some database records and they are decreasing the amount of products by one.

But, I solved that problem by changing the amount of plugins to 13 - it display -1, so there is 12 products displayed.

Thanks

LLad0616 · June 2020

The problem is not solved, have a look at this page: https://vinotheque-veronique.de/produkt-kategorie/reis-huelsenfruechte/

Only 2 of 3 products are displayed. It's the same problem in each category.

So changing the amount of plugins is not the solution

LLad0616 · June 2020

On the page https://vinotheque-veronique.de/produkt-kategorie/reis-huelsenfruechte/, the product grid is composed of 3 <li class...>. The third <li class> lign is grey and not blue like the 2 first one.

Maybe this is the source of the problem.

Pablo · June 2020

Please send us a FTP access too, we have to take a look at your files of the wordpress to investigate the problem.

Send it, as you send the login credentials - do not forget about including the link to that discussion.

Thanks

LLad0616 · June 2020

I sent the FTP access as required

Pablo · June 2020

Why did you paste the CSS code to hide last product?

It's in the Theme Options > Custom CSS & JS > CSS - just remove it.

https://prnt.sc/sx8wt6

Thanks

LLad0616 · June 2020

Hi, I don't know about this but thanks, the problem is solved.

Have a nice week!

WooCommerce: one product per page not displayed

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