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Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.
Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .
NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.
IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!
I send you
for over a month a private message and I don´t get an answer until now. Is there something get wrong? Or does
it always take so long to get an answer? Or are private messages not really
answered? I pay for support, so I don't think it's okay, if I have to wait so
long for an answer. I would prefer to discuss my problem in a private message. The
support for the other themes I've had before, was straightforward and I always
got an answer within 1 to 2 days. So how it works here to get a soon answer?