Purchase code in the wrong site
Hi!
We bought the Betheme and we installed it in a wrong domain. This was ferroidissenybnc.com and we registered the Betheme in this domain. But we realized that this was not the correct one and we installed it again in the right domain: ferroidissenybcn.com. We cannot deactivate the register in the wrong domain because we already deleted it and this site doesn't exit. And we wanted register the theme in the right domain, but we are not allowed to do it because the register already exists. We wonder if you could remove this register in your database. We are very interested in register correctly the Betheme in order to update it.
We apologize for the inconvenience!
Waiting for your response,
Bye
Álex
Comments
If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.