Showing Purchase code already used

ETRAFFIC-GROUP

We have not used Purchase code on new.roboweblabs.com but site showing below.

Purchase code already used. Please deregister purchase code and remove theme folder on: new.roboweblabs.com.

Thanks

Bryan

Hello,

we do not control where you register your code. Please deregister it from that domain and proceed with registering to another one.

Since that link does not work, maybe the theme was removed from the server. In this case use the api tool to deregiser it manually:

https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

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ETRAFFIC-GROUP

new.roboweblabs.com this domain is not with us. We dont know from were this domain added.

Also http://api.muffingroup.com/licenses/ here I am added Purchase code and Envato username its shows below error. I am using proper details. Still shows error

Wrong username or purchase code.

Please use only purchase codes that has been used to register the theme and the username used at the time of purchase.

 

Pablo

Please go to your themeforest profile and check, if the license key is proper.

The license key have to be linked to the same account.

Thanks

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