variable products on the shop page show "sold out" even when some variations are in stock

azinity

hi there,

variable products on the shop page show "sold out" even when some variations are in stock. the first product on https://clients.azinity.com/hotcrafthobby/shop/ (Woodburning Deluxe Set) is an example.

as far as i am concerned, woocommerce default is that variable products on the shop page show "in stock" when some variations are in stock and some are out of stock. 

any idea?

br,

tom

Pablo

Hello Tom,

Please be sure, that your variable product is properly created, please take a look at the documentation:

https://docs.woocommerce.com/document/variable-product/

Thsanks

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azinity

hi there,

thanks for your reply.

we have set up the product in the right way. the product page shows the correct stock figures.

i mean the shop page "sold out" label on the shop page which is governed by woocommerce and your theme.  below is the issue one more time.

variable products on the shop page show "sold out" even when some variations are in stock. the first product on https://clients.azinity.com/hotcrafthobby/shop/ (Woodburning Deluxe Set) is an example.

br,

tom

Pablo

Please double check, because even on the single product, when you want to add it to the cart it's refusing it, it tells that it's out of stock.

https://prnt.sc/stm5kw

Also, you can check, if it works fine with the default theme, like twenty twenty.

Thanks

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azinity

hi there, 

there are four variations!! please pick the variations that are in stock. the last two variations are in stock.

i can add the variations that are in stock to cart. any idea?

i wanted to attach a screenshot. how on earth can i insert an image on this support system?

br,

tom

Pablo

But, that's correct behavior, it should display the "Out Of Stock" tag when one of the variations are not in stock.

I can remove that tag, but it will not be visible even if all of variations will be out of stock.

Is that okay?

About screenshot, we suggest to upload it on some image hosting first, then send a link to that image.

thanks

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azinity

hi there,

we fixed it by not managing stock for those with variations.

br,

tom

azinity

thanks for your help though!!

have a good one.