WooCommerce Customer are Shown after Website Import

carromco1

Hi  i am setting up a brand new online shop under a new domain.

I importet the prebuild site HIFI.

And it also importet customers, done orders etc. I could delte the orders, but i cant delete the customers...

Picture Link

https://ibb.co/WVjTqDQ

So i want to delte the Customers, but i cant. There is no option to delete them. Also i checked the database.

I only could find them under customer_lookups. I delteted all there, but withou an resault.

Pablo

Hello,

Did you create something on your website? I wanted to ask you to remove the whole WP and BeTheme and drop the database completely.

Thanks

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carromco1

Jeah i created my shop already with all items,

all colors, fonts etc...

I checked the database, but i could not find the accounts...

carromco1

hmm after new update the customers are gone...

did not do anything else....

So problem solved

Andewin

I have the same problem. Unfortunately the "customers" that came with the installation of the theme did not disappear after updating the theme right now. My shop-adress: https://anthro-biblia.de

What can I do to delete these remnants of programming? I do not know anything about programming ...

Pablo

Andewin,

If you want to remove them bulk, without removing them separately, you can try to do it through the wp-cli, we did not test it but we think, that it will work

https://jamesc.id.au/2015/02/bulk-delete-woocommerce-customer-accounts/

https://guides.wp-bullet.com/batch-deleting-woocommerce-customers-with-no-orders-or-money-spent-with-wp-cli/

But, before doing that, please make a backup with this plugin:

https://wordpress.org/plugins/duplicator/

Other way will not be possible at all, see the woocommerce support

https://wordpress.org/support/topic/how-to-delete-customers/

thanks

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Andewin

I solved the problem in "WooCommerce/Analytics/Settings by using the "Import historical data" and "Delete imported historical data" function. This might help others, too. I found this in the thread https://wordpress.org/support/topic/how-to-delete-customers/

so your comment, that there is no other way actually led me to a working way. It might help you helping others with this problem.

thanks