Unable to install bundled premium plugins. Getting "The plugin contains no files".
in Other
Hello,
I'm having issues installing all of the plugins via the plugin installer. I keep getting the following error message:
The package could not be installed. The plugin contains no files.
System Information:
WordPress Version: 5.4.1
MySQL Version: 8.0.20
PHP Version: 7.2.24-0ubuntu0.18.04.6
PHP Memory Limit: 256 MB
PHP Time Limit: 180
PHP Max Input Vars: 5000
WP Max Upload Size: 1 MB
WP Multisite: Yes
Installed Plugins:
WP Multisite: Yes
Installed Plugins:
- Cloudflare
- iThemes Security Pro
- iThemes Security Pro - Local QR Codes
- SendGrid
- SSH WordPress Integration
- WP Crontrol
- WP Offload Media Lite
- iThemes Security Pro - Local QR Codes
- SendGrid
- SSH WordPress Integration
- WP Crontrol
Steps to Reproduce
- Activate Theme
- Activate Registration
- Go to BeTheme > Install Plugins
- Press the "Install" button under the name of any of the bundled plugins
- View Error
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks