After Updating Homepage Elements disappear.

silverporl

Hello Support Team,

we have a Big Problem with Muffin Builder, when we Update the homepage it deleted half of all Elements.

We tried to create a completely new page with the same Elements but still, the same issue appears.

Could you please check why this happens?

http://backups.paulvetter.de.dedi3943.your-server.de/easol/

Best Regards

Silverporl

Pablo

Hi,
Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

silverporl

Hi there, here you go: https://snipboard.io/BlfSIN.jpg

We have tried on a couple of different hosting environments but the problem is always the same.

Pablo

The problem is related to not-enough server values.

Please contact your hosting provider and ask him about increasing

- max input vars to min 5000

- time limit to 180s

After that, your theme will work flaweless.

thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next