pre-built site installation failed

nicolaroyal

Good morning,

I would like to install pre-build site BeBike, I installed and activated all the request plugins, included WooCommerce, but I got these 3 errors:

Failed to import pa_color Black

Failed to import pa_color Blue

Failed to import pa_color Green

Please could you help me?

I'm working on my local pc

Thank you

Nicola

Pablo

Hi,
Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks

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nicolaroyal

Thanks for the reply.

Here my server tab as request. I'm sorry, it's in Italian language

https://pasteboard.co/JhBNBaX.png

Thank you

Pablo

Can you contact your hosting provider and ask him about decreasing your php version to 7.3?

Thanks

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nicolaroyal

I'm working on my local pc. Site is offline so I haven't a provider yet.

I just changed the PHP version on MAMP preferences (7.3.7) but still doesn't work, same errors.

Pablo

Well, we know that there is some problems with the MAMP, I mean, you have to configure the mamp software to make it work fine with our theme, but we are not sure what because it all depends on the machine.

We strongly suggest to use the XAMPP instead, it will make your theme work out-of-the-box.

Thanks

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