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Broken image URLs

mircosapiodesignmircosapiodesign
in BeBuilder
Hi,

THIS IS THE PROBLEM:
- website: https://www.mircosapiodesign.it/__SHOP__/ (password: dentrosito)
- images inserted with Muffin Builder and Revolution Slider are broken
- strings like "https://www.mircosapiodesign.it/__SHOP__/__SHOP__/" or "__SHOP__/__SHOP__" are not present in the database (very strange!)

SOME CONTEXT:
- the original website is https://shop.mircosapiodesign.it/; it was a subsite of a multisite installation
- I couldn't update plugins or theme because images would have broken
- so I duplicated this subsite and make it a stand alone website with Duplicator Pro; now I want to solve the problem and then publish the website on the right address https://shop.mircosapiodesign.it/
- actually, on https://www.mircosapiodesign.it/__SHOP__/, all plugins are updated; theme is not updated because i wanted to write to you before

How can I solve this?

Comments

  • PabloPablo
    Hello,
    If you are using the multisite instation, please be sure that you changed the table prefix in the Theme Options > Global > Advanced to prefix.

    Also, while selecting the image, you select it from the media library or you provide a link?
    About the duplicating the website, we strongly suggest to use the duplicator plugin to migrate it.
    As I know, when you duplicate the page, you have to refresh the css code of elementor plugin.
    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • mircosapiodesignmircosapiodesign
    Hi Pablo,

    thank you for the quick response.

    If you are using the multisite instation, please be sure that you changed the table prefix in the Theme Options > Global > Advanced to prefix.
    > No, I'm not using a multisite installation
    > Do I have to set PREFIX in Options, or not?

    Also, while selecting the image, you select it from the media library or you provide a link?
    > I don't know how images are inserted before the duplication
    > Now (<<< on the duplicated stand alone website), if I select an image from the media library, everything is ok
    > But I have a doubt: where are stored URLs in database? I can't find them!


  • PabloPablo
    No, if you are not using the multisite, leave it as it was by the default.

    Well, it looks like it's all working fine, if you select it from the media library and it works, then there is nothing to fix at all.
    We strongly suggest not to change anything in the database, because if something will be not set properly, then whole theme and whole betheme can be broken.

    About migrating the website, you will not have to change any of the url, if you will use the proper plugin, we tested the duplicator plugin and we can assure, that it will work fine ;)

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • mircosapiodesignmircosapiodesign
    Hi Pablo, thank you for the response.

    I understood everything, but how can I solve the problem?

    URLs are wrong in Muffin bBuilder and Revolution Slider after migrating the website with Duplicator Pro. This is clearly a bug in your plugin (all the other images URLs are right).

    How can I solve that?
  • BryanBryan
    Hey,
    please use this plugin to change all of the links in the Muffin Builder:

    The slider revolution links would have to be changed manually.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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