An error occurred while updating Betheme: The package could not be installed. The package contains n
Hi there,
I use Betheme for my personal site but I've also reccomended it to a number of clients and I manage thier sites. Every single site starts okay and updates okay - for a few months - but then after a while this message (below) comes up and I can't update.
Can you help? these are the sites:
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Thanks, Sharon
Comments
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks