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Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our BeTheme demo. We don`t offer theme customization.
Before creating a new discussion, please:
1. Check Support Center.
2. Check on forum if discussion has not been created before. Use the forum Search on the right.
3. Read carefully the documentation included to package.
4. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
5. You can post on forum only after registration (you need purchase code to register) .
NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.
IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!
When updating to the newest version of WordPress 5.5, please update the theme and all of your plugins.
It is crucial that you do that. Otherwise, you will have problems with the Muffin Builder and other plugins.
Remember that the bundled plugins are updated from wordpress>betheme>install plugins
We also got news from the authors of the Revolution Slider. They are warning not to save the sliders unless you update the plugin first.
Link to the topic here:
Because most of you use many other plugins that we cannot test, if you are experiencing any problems and they still occur after updating the theme and plugins, please disable the plugins and check which one could be the cause.