Muffin builder not working

Admin127034

I've disabled most plugins and still muffin builder does not work. Nor I can add, delete, move or change any block.

Admin127034

And, I accidentally removed Wp Bakery page builder.

Bryan

Hello,

please make sure that you update Wordpress, the theme and all plugins.

There was a wordpress 5.5 update that caused some issues.

You can install the WpBakery page builder again from wordpress>betheme>install plugins

thanks

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Admin127034

It didn't work. I had to roll back to 5.4.2 until any new update goes out.

Bryan

Hey,

there will a new update of the theme on monday. Please try to update wordpress and the theme and see if it help. Also, send us a screenshot of the issue you are having.

thanks

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Admin127034

I updated the theme and everything and it didn't work. I simply can't interact with the builder. Everything seems normal but I cannot click or drag anything in the builder. It works when I roll back to 5.4.2

I'm running Betheme 21.8.3, the builder behaves as if it was only tables and text:

SchriftundBild

I have the same problem. Everything looks normal, but i am not able to click any buttons in the builder to change it.

Pablo

Admin127034,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.

Thanks

SchriftundBild,

Is your theme, plugins and wp up to date?

Also, please disable all of the plugins, clear the cache and check, if the builder works (while all plugins are not turned on)

Thanks

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