woocommerce outdated

homemadebwl

Hi,

I have problem with outadet woocommerce in my store (for cart and single product). Can you please help me to fix the problem?

And I can't update theme to 21.8.2 - why?

Thank you,

Anja

Pablo

Hello,

What is the error message when you try to update the theme?

Thanks

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homemadebwl

Napaka med posodabljanjem Betheme: Paketa ni bilo mogoče namestiti. Paket ne vsebuje datotek.

in English:

Error updating Bethema: The package could not be installed. The package does not contain files.

Pablo

Hey,
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks

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homemadebwl

Hi,

I did and discovered, that I used a licence on test page, when I wanted to do another page, and replace with this one, but I never finished and I can't access to test page.

But I get notice, that needs to be deleted on that test page. 

What can I do now, I have licence key and now I can't use it.

Help me please.

Thank you.

Pablo

But, did you remove the license key using the Api Tool?

Can you show me an error message when you trying to register it?

Thanks

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