Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our BeTheme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check Support Center.
2. Check on forum if discussion has not been created before. Use the forum Search on the right.
3. Read carefully the documentation included to package.
4. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
5. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Deregister not Deregistering Properly URGENT

I have de registered websites in the past and built new sites with Be Theme only to find out now that they are not able to be upgraded as the license codes are missing. When I try to add the code to the newer site, it says I need to de register the old.

I have reloaded Be Theme on old site, enabled it, registered it, and then de registered it which says it worked. But, when I try to then use that license code on new site it still says it is registered to the old site!



Sign In or Register to comment.