Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our BeTheme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check Support Center.
2. Check on forum if discussion has not been created before. Use the forum Search on the right.
3. Read carefully the documentation included to package.
4. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
5. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Cannot Activate Theme at Wordpress

I bought betheme wordpress template on 13 August, to try out the theme, i have registered at a domain. Today, i wanted to use the theme on another domain. so i deregister and delete the whole folder from the previous domain, i even deleted the wordpress database of the previous domain. But when i try to activate the theme at the new domain, it keep on saying that i have not deregister and delete the folder from the previous domain. Please help to check the problem. Because i am kinda urgent need to get the website done by this week. Thank you 


Sign In or Register to comment.