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Theme Options are crashed

edited September 9 in Theme support
my complete theme options are crashed, after i changed mobile breakpoint menu.

i cant import my theme options backup. 

wordpress version 5.4.2
betheme version 21.8.4
wpml 4.4.0

i think the problem come in combination with wpml. when i deactivate wpml, it works!

I need quick support.

regards wistlaumann


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  • no, i have just activated WPML and the betheme bundled plugins: 

    wpbakery page builder
    slider revolution
    contact form 7
    classic editor

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  • edited September 14
    I will send you the mail with former information
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  • i have updated wordpress to 5.5.1

    same issue, betheme options crashed after click save at "betheme -> theme options -> responsive"


    all my settings are resetted on frontend. my workaround is then:

    deactivate plugin "WPML String Translation 3.1.1
    import theme options from backup file

    when only "WPML Multilingual CMS 4.4.2" is activated everything works fine.

    i have testet it with older version of wpml:

    WPML Multilingual CMS 4.3.19
    WPML String Translation 3.0.14
    WPML Translation Management 2.9.11

    i can activate all 3 plugins. everything works fine.

    i think its the combination of betheme and the newest wpml.

    what can i do?

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  • edited September 15

    It works actually, because i have deactivated:

    WPML String Translation 3.0.14
    WPML Translation Management 2.9.11

    When all WPML Plugins are activated, my betheme options crashing.

    The issue still exists on chrome, safari and firefox.

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  • im still in contact with wpml support, too.
    they plugin string translation became an update. i have updated it now. 

    with this new update it works, maybe. i will check it.
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