cant change to other responsive modes in slider revolution.

nvooren

Hi, 

i want to make my sliders from slider revolution responsive so it works on other devices. But for some reason i cant switch to other devices (see screenshots) https://prnt.sc/uew6t3

Kind regards,

Nick

Pablo

Hello,

It looks like you created the RevSlider not correctly.

Please take a look at these documentations:

https://www.themepunch.com/slider-revolution/responsive-setup/

https://www.themepunch.com/slider-revolution/size-position/

Thanks

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nvooren

I can only turn ''on'' one at a time and if i click another one ''on'' it will turn off the other one.

Pablo

You have to enable all of the devices, you want to use:

https://prnt.sc/ufem9n

And then, after clicking one of the devices, it will show you the dotted line of screen resolution of actual device.

https://prnt.sc/ufemkz

thanks

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nvooren

Yes i understand but if i click them on another one switches off. 

https://gyazo.com/f2e4c8a309bdfbcf3b97cc2e99eba3d7

Pablo

Can you check, if the same will happen when all of your plugins will be disabled?

Of course, leave the Revolution Slider plugin turned on only.

thanks

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nvooren

no didnt work

Pablo

Hey,
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

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nvooren

This? https://prnt.sc/ufp03v

Bryan

Yes, this one exactly.

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nvooren

send it did you see it?

nvooren

did you get it?

Pablo

So, the problem was related to not updated Revolution Slider plugin.

After updating that plugin, the issue does not appear anymore

thanks

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nvooren

but how did you update it?

Pablo

Right in the BeTheme > Install Plugins.

There you can update and install every bundled plugin

thanks

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nvooren

Mmm i thought i did that. but thank you very much for your help! this is one of the reasons i choose this team again and again! 

Pablo

Glad to hear that!

If you have some other questions, feel free to ask

thanks

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