No Images

LianB

Hello, I bought the template today and uploaded it on WP 5.5. When I activate the DATA theme, there are no images except the first in the header. There are no images at the gallery at all. I tried to find the images in the zip that I downloaded from Themeforest and couldn't even find them in there.

Pablo

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co
thanks

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LianB

https://autonomic.finance/

Also here is a screenshot of the media gallery: https://snipboard.io/CcNUMj.jpg

Pablo

You can download the images only, please head to the page where you downloaded it and select the "media" only.

https://prnt.sc/ukyfmw

It could duplicate some of your pages, but you will remove them easily

thanks

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LianB

I tried everything now since a few hours. There are still no images. I don't know why I pay 70$ for a halfway finished product and then have to manually install every single image and in the end it still won't work and I wasted an amount of hours and money.. Help me resolve this asap please.

Pablo

Hey,
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

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LianB

How am I able to send the dashboard access? I am hosting via Namecheap

LianB

?

LianB

.

Pablo

After further investigation, it looks like the problem is related to your server configuration.

Please, contact your hosting provider, describe the problem and ask him about logs, it surely should enlight the problem.

As I investigated, all of the functionalities coming from the theme are working fine, console does not refuse any problem.

Thanks

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