*URGENT* Cannot Update Theme, Theme Functionality Not Working
Recently updated to Wordpress 5.1 and since then my site has not been working the way it should internally. I cannot access the Betheme page builder sections in my site pages or portfolio items among other issues. I tried updating Betheme to remedy the issue but instead i received an error that said "The package could not be installed. The package contains no files."
Please help me resolve this issue as I cannot preform necessary functions on my site. Thank you!
Comments
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks