Deregistered BeTheme theme but need to register again
When I was developing the Stumptownsteno.com website using BeTheme I purchased and registered the template. I created a subdomain stumptown.stumptownsteno.com and developed all the content there. When completed, I moved the site to the current Stumptownsteno.com domain a few months ago. Everything worked fine. The problem I have now is that when I tried to update the plugins I get the message "The package could not be installed. The package contains no files.." I did check out my registration at http://api.muffingroup.com/licenses/ and it showed that the registration was for the subdomain address. So, I deregistered it from that location.
How do register my theme again for the Stumptownsteno.com site? Thank you.
Comments
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks