WPBakery Page Builder + Theme Not Updating
Hello,
My WPBakery Page Builder will not update. I tried several times over the span of a week (also set to automatic updates) and it failed to update each
time. I contacted BlueHost and they said my theme needed to be updated and that would fix the plugin issue because the plugin is connected to the
theme. They were unable to update the theme and got the error message, "package contains no file." They instructed me to contact the theme builder.
How can I update my theme and will this fix the WP Bakery plugin issue as well? I currently have WPBakery Page Builder 6.4.0 and need 6.4.1
This is in regards to my website: www.assistancefrommarss.com
Please let me know if you have any questions. Thank you!
Comments
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks