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Critical error on the website after pre-build site installtion

I tried to install the pre-build site. It took a little and I carried out the installation again 5 minutes later. After that, I have the message "critical error on your website, please contact the administrator". However, as an administrator, I didn't receive an email either. Now I can't install pre-build pages at all (always get this message).

What can I do now?

I have WP 5.5.1 ans BeTheme version 21.8.9. 


  • Hello,
    Do you have installed and active plugins requied with pre-built website?
    Can you also send us a link to your website?

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