Plugin Update: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

4itsgmbh

Hello.

1. Following plugins throw the same error (all BeTheme included):

• BeTheme Header Builder
• Layer Slider
• Slider Revolution
• WPBakery Page Builder

2. Also after deactivation for updating Layer Slider as described on your page, I can't reactivate the plugin by the "activate" button.

There is enough disc space on our webserver (60% of 20 GB free).

Please give me instructions on how to fix this.

Regards

Phil

Hey,
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks

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4itsgmbh

Thank you so much, it worked.

Regards