Breadcrumbs

lisetta75

Hi,

I don't understand why he doesn't show me some categories in the Breadcrumbs ... if you look at these two products

http://nuovosito.larident.it/prodotto/r60/

http://nuovosito.larident.it/prodotto/c35/

they have the same category depth .... but the R60 product does not display the right path it should be: Home-PROTECTION-Protective Visors-R60

Do you know why?

Thank you very much

Phil

Hello,

Can you send me a screenshot showing how your product categories are constructed, please?

Thanks

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lisetta75

Thanks for the reply

here the link of the screenshot

https://www.pongodesignweb.com/larident.jpg

Phil

I see that you do not have the newest version of Betheme and WooCommerce.

Please, update it and check if Breadcrumbs are displayed correctly.

Also, you can make sure if your products have proper categories selected.

Thanks

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lisetta75

Hi,

Thank you for your answer.

https://www.pongodesignweb.com/Larident-Be.jpg

I have updated all woocommerce, Betheme but the Breadcrumbs have not changed and as you can see they are associated with goods to the product.

Thank you so much

Phil

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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lisetta75

We sent the request yesterday, did you receive it?

Thanks

Phil

Yes we have received your message, and we are investigating your problem.

We will let you know what was wrong as soon as possible.

Thanks

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lisetta75

Thank you so much ?

Pablo

Hello,

After further investigation, we found out, that thing which is causing that issue is one of your plugins.

We disabled all of them (Only WooCommerce enabled) and it works, so you have to turn off one by one and check, which one is causing it.

We suggest, to start with WooCommerce extensions plugins.

Thanks

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lisetta75

Thanks I checked is Category Order and Taxonomy Terms Order plugin ... we wrote to the plugin forum.

Thank you very much