Betheme Update
hi,
An error has changed when updating Betheme: The package cannot be installed. The package does not have its own.
I can't update the site, currently I have version 21.9.3 there and want to upgrade to 21.9.5. Can you help me there?
hi,
An error has changed when updating Betheme: The package cannot be installed. The package does not have its own.
I can't update the site, currently I have version 21.9.3 there and want to upgrade to 21.9.5. Can you help me there?
Comments
Hey,
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks