Deregister and re-register hasn't worked

Hi,

Had theme installed on a client's site (site A), they've decided on something else and no-longer want the BeTheme theme.

Deregistered from site A, remove theme installation from site A, installed theme on another client's site that does want a BeTheme theme (site B) and tried to register - get the message Purchase code already used. Please deregister purchase code and remove theme folder on [website URL].

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