Page anchors not working in mobile menu on a phone

wing333

Hello Betheme

I have a single page website with page anchors. They work everywhere, but not on my iPhone or Samsung phone. Doesn't matter if I add the domain or not in the links.

autismeplus.studiowing.nl is the URL.

What is the problem and is there a fix?

Phil

Hello,

I noticed that your Betheme version is out-of-date.

Please, update it, and check if the issue still appears.

Thanks

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wing333

I updated the theme and the problem still appears. the anchor links in the mobile menu don't work. Please let me know what to do.

Pablo

As I see, you did not create the anchor menu correctly, you are missing the "One Page" option - it should be turned on.

Please, check this video tutorial to make it correct:

https://support.muffingroup.com/video-tutorials/how-to-create-a-one-page-website/

thanks

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wing333

Pablo. It is the other way around. If I switch it on, the links DON'T work. It kept me in the dark for a long long time.

Pablo

This is surely not how it should work.

Can you disable all of the plugins, clear the cache of your browser and check, if it works?

If it won't solve your problem, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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