No Slides Found ... Please add some slides

t0bymurdock

I've installed BeTheme and then the BeAgency 4 pre-built site.

Please see my home page: http://thomur16.dreamhosters.com/

It has the following error message:

Please let me know how this should be fixed.

Phil

Hello,

Did you have installed and activated the Slider Revolution plugin while you were importing this demo?

Please, check the following video tutorial, and be sure that you made all steps like there.

https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/

Thanks

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t0bymurdock

Yes, the plug-in was already installed (see below). I had already watched the video.

Please advise on what needs to be done to get this theme to work.

Phil

From the screenshot i noticed that you have some others plugins. Please do the following steps:

• turn of all of the plugins except the requiered ones,
• check if you have selected slider in the page options in Media section,

• update the page,
• refresh your cache.

After that, check if the issue still appears.

Thanks

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t0bymurdock

Thanks Phil.

I've done all that you said. I get the page below, which is an improvement, but still does not have the desired image from the Installed Theme.

What should I do?

Phil

Please, try to install, and test other slider.

From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically.  You can also import them without installing the pre-built website.

Here is a screenshot for better understanding:

http://prntscr.com/h85ybi

If you do not see this option, please make sure that revolution slider is installed and active. Also, the version of your theme must be 20.0 or more.

thanks

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t0bymurdock

Thanks Phil.

The plug-in is active:

I installed the slider:

It completed successfully:

But the problem remains:

What should I do?

Phil

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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t0bymurdock

thank you Phil

I sent in the information

t0bymurdock

any updates here?

Pablo

You did not follow the steps that Phil told you - you did not set the slider in dropdown menu.

After switching the slider to one of the downloaded (by you) sliders it works fine, check it out.

thanks

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t0bymurdock

thanks for your help.

i will say: i did exactly what was shown on the screenshot.