Unable to update theme 'betheme_21.9.4_1_'

Current Version of Betheme : 21.9.4

when trying to update our betheme it gave us the error:

"An error occurred while updating Betheme: Download failed. cURL error 56: SSL read: errno -5961"

We went and then tried our luck with our ISP and when they did investigation they got this error:

"Unable to update theme 'betheme_21.9.4_1_', details: One of the common causes of this error is plugin or theme requiring a license to be updated. Log in to WordPress admin dashboard and try updating this plugin or theme there to discover more details about this issue."

not sure how this came to be sins the only way we could use the theme we are currently using we had to register the theme and we disabled all the plugins to see if the update will work but unfortunatly not

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